Redemption Policy

Redemption Policy

This policy summarizes the key terms of reference related to the policy and procedure for the redemption of the £20 Battle of the Atlantic Commemorative silver coin, issued by HM Government of Gibraltar, as part of The Battle of The Atlantic Commemorative Coin programme.

Redemption Procedures 
UK official distributor of The Battle of The Atlantic Commemorative Coin programme , The London Mint Office, guarantees the full cost of redeeming the £20 silver coin, up to face value and related postage, for the full duration of the legal tender period (minimum 5 years).

The redemption process is subject to the following conditions:

  • Distribution limitation – Only one coin can be sold to/redeemed per household
  • Volume limitation - One person can redeem one coin only per day
  • Proof of purchase 

 

Redemption Channels
To facilitate this action, The London Mint Office together with HM Government of Gibraltar and Tower Mint has set up the following redemption centres.

1/ UK: Physical Redemption in cash (in office hours: 9.30 am to 5.30 pm, Mon to Fri)

Tower Mint Limited
Tower Mint Heritage Centre
1 – 21 Carew Street
London SE5 9DF

Contact Person: Jane Poole, Sue Campbell, Lynda Baker
Contact Details: +44 (0) 207 7337268

London Mint Office Limited
1 Carew Street,
London,
SE5 9DF

Contact Details Customer Care: 0330 024 1001          

HM Government of Gibraltar
Gibraltar House
150 Strand
London WC2R 1JA

Contact Details: +44 (0) 20 7836 0777
Contact Person: General Enquiries (Faye Burfoot) 

2/ UK Postal Redemption by cheque (London Mint Office “LMO”)

Free Post
LMO Processing Centre
PO Box 89
Porth
CF40 9BJ

Contact Details Customer Care: 0330 024 1001          

3/ Gibraltar: Physical Redemption in cash (in office hours: 9.30 am to 5.30 pm, Mon to Fri)

Gibraltar International Bank Ltd
PO Box 1375
Ince's House
310 Main Street
Gibraltar
GX11 1AA

Contact Details: +350 200 13900
Contact Person: General Enquiries, Treasury Contact – Brandon Passano gibraltar@gibintbank.gi 

Gibraltar Philatelic Bureau
PO BOX 5662
Suites 9 & 11, Block 2
Watergardens
Gibraltar

Contact Details: + 350 200 75662
Contact Persons: Aaron Enriles / Glendon Martinez info@gibraltar-stamps.com